Thurston County Association of Fire Chiefs

October  1 & 2, 2008

 

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Michael Meines: Mr. Michael G. Meines was born in Monterey, California on March 12, 1947.  Mr. Meines spent seven years in the U.S. Army and had assignments in Kassel and Pirmasens, Republic of Germany; Fort Hood, Texas; Fort Devens, Massachusetts and the Republic of Vietnam.

In his civil service career, he served as the Public Affairs Officer for the Military Intelligence Center and School at Fort Devens, Massachusetts; Media and Community Relations Officer, I Corps and Fort Lewis, Washington; Public Affairs Officer, Troop Support Command, St. Louis, Missouri; Public Affairs Officer, Letterman Army Medical Center, San Francisco, California, Deputy Public Affairs Officer, Military Traffic Management Command, Oakland, California; Public Affairs Officer, Naval Medical Center, Oakland, California and Public Affairs Officer, Madigan Army Medical Center, Tacoma, Washington.  Mr. Meines retired from Civil Service on February 1st, 2006 with thirty-three years of combined service.

 

He began teaching customer relations for the military in 1988 and expanded his program to include government agencies and civilian corporations upon his retirement.

 

In 1998, Mr. Meines was appointed the Director of the Army Medical Department’s Center of Excellence for Customer Relations by the then Surgeon General of the Army, LTG Ronald Blanck.  He created and developed a Customer Relations Train-the-Trainer program for the entire Army Medical Department and produced over 2,000 trainers for the military.  He conducted Train-the-Trainer courses in Germany, Japan, Korea and several locations in the United States.

 

Mr. Meines has also presented his philosophy to the Washington State Patrol, Department of Labor and Industries, Department of Health and Social Services and the Department of Natural Resources.

 

Also, he has spoken to Mason County and Thurston County employees in Washington State.  The employees of the cities of Olympia, Everett, Redmond, Bellevue, Belfair and Anchorage, Alaska, Portland, Oregon and the police departments of Olympia, Bellevue and Lacey have also heard his positive message. 

 

He has presented to numerous fire departments, including Woodinville, Bellevue, Seattle and Thurston County.  He has also been the keynote speaker for the Critical Incident Stress Management Network Conferences and the Emergency Preparedness Conference.